Emerging Leaders in Healthcare, pharmacy, technology,
Hello everyone,
Two years after the COVID-19 pandemic erupted, people have been practicing the new normal way of life and healthcare leaders are now focusing new ways to reprioritize our healthcare systems to meet a wide range of complex challenges that will endure far beyond the pandemic.
Jan Kimpen, Chief Medical Officer- Royal Phillips said that after assessing this years survey findings, he sees three key themes to emerge this 2022 and beyond.
- Improving the staff experience- the great resignation has had serious and wide-ranging consequences for the healthcare industry, from staff burnouts and spiraling costs to delayed patient services. With no signs of great resignation abating, leaders have now put the staff experience at the top of their agenda
- Bridging the gap between the promise of predictive analytics and current usage- getting more value out of data has become a key priority for healthcare leaders as they look to tackle the organizational crises within their facilities. Many are also keen to leverage data for extending and improving care. As a result, data initiatives have now taken center stage, with leaders actively seeking mentorships from peers who are further along in their predictive analytics.
- Addressing threats to healthcare data security- a heavy reliance on the technology used to treat patients, coupled with the high volume of data typically held by hospitals and healthcare facilities has led to records surges in data breaches for our sector. This year’s FHI research reveals that healthcare leaders are keen to take action and mitigate those risks as much as possible, for example by implementing comprehensive data security and privacy systems across their operations.
Many of our healthcare leaders have been doing their best in keeping our healthcare system in shape for any problem that may come in our way.
Below is a list of a few emerging healthcare leaders according to MODERN HEALTHCARE. They have chosen these leaders as they have established or contributed to a culture of innovation and transformation within their organization and help their organization achieve or exceed its financial, operational, and clinical goals.
Providers
ROBERT BRESSLER, SVP and general manager of virtual primary care at Teladoc Health. He leads Teladoc’s Primary 360 – a virtual primary-care service that helps identify and treat previously undiagnosed chronic conditions, including diabetes and hypertension.
STEVEN CHEW, VP of service lines in Tampa General Hospital. He is responsible for their service lines, including orthopedics, neurosciences, heart/vascular, and women and children. Notably, he oversaw the launch of the Global Emerging Diseases Institute- a partnership between Tampa General and University of South Florida Morsani College of Medicine that focuses on research, teaching, and clinical care, including the treatment of patients who suffer from Covid-19 related conditions.
JOSH COHN, Chief Development Officer at Absolutecare. He delivers business development expertise to the value-based primary-care provider that serves members at higher risk for chronic conditions. He also secured $105 million in funding from Kinderhook Investors to develop Absolutecare’s team-based, holistic care model.
NICHOLE DAVIS, enterprise administrator, OR surgical processing, Enterprise Surgical Operations at Cleveland Clinic. Davis has managed and overseen enterprise-wide projects including surgical instrument standardization, the management of multimillion-dollar budget, and the expansion and standardization of sterile processing department. As an administrator, Davis plays a critical role in strategic operations across more than 13 ambulatory surgery centers within the clinic.
SARA GREENBAUM, Regional market president at Eleonor Health. She leads operations in louisiana, Massachusetts, Ohio, and Washington state for the mental health services and addiction treatment provider. Before joining Eleanor Health in 2021 as VP of growth operations and implementation, she held leadership positions at Beacon Health, and served as senior director at CVS Health, where she contributed to the HealthHUB operation.
BLAKE HENDERSON, director of diffusion of excellence at Veteran’s Health Administration (VHA), U.S. Department of Veterans Affairs. Henderson helped develop critical business systems at the VA, including the Light Electronic Action Framework and the Remote Veteran Sleep Apnea Management Platform. During tenure, Henderson launched the VHA Diffusion Marketplace- a platform that includes 75 evidence-based innovations that include implementation guidebooks and searchable database.
ROGER KAPOOR, SVP at Beloit Health System. Since joining the health system, Kapoor has served as VP of medical affairs, VP of Clinics, and medical director of clinics before stepping into his current role. Kapoor helped re-engineer the health system’s culture and patient experience. As a result, Beloit’s patient-satisfaction scores increased from the 16th percentile in December 2020 to the 88th percentile in November 2021.
JOSEPH LEGGIO, executive director of international services at Northwell Health. He transformed Lenox Hill Hospital’s unit ward clerks into patient-service facilitators and fostered the transition from reactive to proactive patient rounding. As a result, Lenox Hill’s HCAHPS scores increased from 12th percentile in 2016 to the 62nd percentile by the end of 2021.
MAIREAD McINEREY, corporate director of population health-wellness coordination and member experience at AmeriHealth Caritas. During her tenure, she served as corporate director of population health integration and corporate community care team program manager. She created the organization’s community care management team model, which joins community health workers, nurses, social workers, and housing experts to help address the needs of both patients and families.
MARIA MORALES MENENDEZ, COO at Delray Medical Center, part of the Palm Beach Health Network. Menendez oversees operations at the 523-bed acute-care hospital with Level 1 trauma center. She organized several process improvement projects and developed Market Throughput Team, which has helped decrease length of hospital stays by 15%.
CAROLINE NJAU, SVP of patient care services and CNO at Children’s Minnesota. Njau is responsible for patient care operations across two hospital campuses. She oversees patient and family services and nursing strategy, education, and professional development.
MELANIE PLAKSIN, VP of experience at DispatchHealth. Plaksin supports DispatchHealth in its mission of “bringing the power of the hospital to the comfort of home.” She previously served as market director for Colorado and VP of market growth. In December 2020, Plaksin helped Delta Airlines develop Covid-19 testing locations at gates for international flights.
SUNITHA REDDY, VP of operations at Prime Healthcare Services. Reddy streamlined Prime’s clinical, financial, and business operation to improve hospital and health system performance that resulted in $20 million in savings since 2019.
LISA ROTENSTEIN, assistant professor of medicine at Harvard Medical School and associate medical director of population health at Brigham and Women’s Hospital. Rotenstein leads programs to improve the population health and mental health of patients at Brigham and Women’s Hospital.
ANDREW SHADID, CEO of Genesis Orthopedics & Sports Medicine. He established clinical research and product development programs, created a model aimed at increasing access to underserved populations, and transitioned his group to telemedicine during the Covid-19 pandemic.
MATTHEW SIEGLER, SVP of managed care at NYC Health + Hospitals. During his time with the New York municipal health system, Siegler has employed strategies in revenue growth, value-based payment, budgeting, and culture change, which resulted in the elimination of a $1.8 billion structural deficit.
HEATHER SIGNORELLI, VP and chief laboratory officer at HCA Healthcare. She created the health system’s first national laboratory service line and released a laboratory utilization program that has saved the system $50 million. She also created HCA’s testing algorithm during the pandemic and helped source testing methods with 48-hour turnarounds, subsequently reducing testing turnarounds to 24 hours.
MIKE VALLI, EVP and Northeast General manager at Optum Provider Services. He oversees partnerships at over 650 healthcare providers across 19 states and is accountable for profit-and-loss for Optum’s Northeast region.
Insurers
BINOY BHANSALI, VP of corporate development at SCAN GROUP/SCAN Health Plan. Bhansali delivers strategic leadership to the scan group, the parent company of Scan Health Plan- a Medicare Advantage plan that serves over 270,000 members across Arizona, California, and Nevada. Throughout his tenure at SCAN, he has coordinated several strategic partnerships, acquisitions, and external achievements.
TOMASZ KAWKA, VP of M&A integration and transformation at Optima Health/Sentara Health Plans. In the three years since he joined Optima, he created partnerships with vendors that helped enhance member services in transportation and nurse-line management. Ultimately, these partnerships improved their members’ access to care and helped cut overall administrative and medical costs.
SIVAN MILLS, lead director of project program management at AETNA/CVS Health. She developed and launched “Your Claims Explained”—a digital, interactive member benefits platform for commercial market. As a result, the insurer saw improve member comprehension, digital engagement, and decrease call volumes.
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