May 19, 2020

User Experience (UX) Designer - Entry/Mid-Level

  • National Security Agency
  • Fort Meade, MD, USA

Job Description

Professionals at the National Security Agency (NSA) have one common goal: to protect our nation. The mission requires a strong offense and a steadfast defense. The offense collects, processes and disseminates intelligence information derived from foreign communications for intelligence and counterintelligence purposes. The defense prevents adversaries from gaining access to classified national security systems. The need to maintain our core technical workforce is vital to provide the capabilities necessary to successfully execute NSA's mission. The increased complexity in supporting the mission requires world class researchers, analysts, programmers, and developers working together in order to design and develop advanced tools, techniques, and systems. As a User Experience Designer, you will support the strategy and design for next generation analysis tools for the Intelligence Community. Join us to work at the forefront of product development in an organization that's focused on promoting consistent processes and practices across the Agency in the areas of user experience engineering, systems engineering, operational engineering and support, and customer outreach. As a User Experience Designer, you will be charged with blending both technical expertise and mission knowledge in providing design support for a breadth of analytic and engagement tools. As a User Experience Designer, responsibilities may include: - Design user experiences for new and existing web-based applications from concept to completion - Design workflows and experiences that are intuitive, effective, and accessible - Apply human factors and cognition principles to the design of tools, systems, tasks, ergonomics, user interfaces, and environments. - Communicate ideas through low and high fidelity mockups - Collect and analyze user behaviors and needs through various types of user research (field studies, surveys, lab studies, A/B testing, etc.) - Convey research findings and/or design approach by communicating to diverse audiences in both written and oral format - Generate design systems, building on existing structures and designing new approaches - Design both a short term and long term UX vision for products - Think critically through complicated challenges to formulate solutions and collaborate with developers and analysts to implement approved designs

NSA is in search of Computer Science professionals to solve complex problems, test innovative approaches and research new solutions to storing, manipulating, and presenting information. We are looking for you to apply your computer science expertise to projects that seek to create new standards for the transformation of information. If you want to develop technologies and tools and be a part of cutting edge innovations; join our team of experts! Help protect national security interests as part of the world's most advanced team of computer science professionals!

Salary Range: $48,670 - $77,396 (Entry/Developmental) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a Bachelor's degree and no experience. A high school diploma or GED plus 4 years of relevant experience, or an Associate's degree plus 2 years of relevant experience may be considered. Degree in Design or Computer Science (e.g., Human-Computer Interaction, Interaction Design, and Information Architecture) is preferred. Relevant experience must be in one or more of the following design areas (e.g., user centered, software user interface, graphic/visual, interaction, web development, and information architecture) and/or usability and user research. Relevant professional certifications (e.g., Adobe Certified Associate, Adobe Certified Expert, and Certified Internet Web (CIW) Associate) are preferred. Salary Range: $72,030 - $112,240 (Full Performance) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a Bachelor's degree plus 3 years of relevant experience or a Master's degree plus 1 year of relevant experience or a Doctoral degree and no experience. A high school diploma or GED plus 7 years of relevant experience, or an Associate's degree plus 5 years of relevant experience may be considered. Degree in Design or Computer Science (e.g., Human-Computer Interaction, Interaction Design, and Information Architecture) is preferred. Relevant experience must be in one or more of the following design areas (e.g., user centered, software user interface, graphic/visual, interaction, web development, and information architecture) and/or usability and user research. Relevant professional certifications (e.g., Adobe Certified Associate, Adobe Certified Expert, and Certified Internet Web (CIW) Associate) are preferred.

The ideal candidate has a desire for continual learning with excellent problem-solving and interpersonal skills who is: - self-motivated - innovative - flexible and resilient - receptive to critique and feedback - well-organized and able to handle multiple assignments - able to communicate effectively both orally and written - able to work effectively (independently and/or within teams) across functional areas in a collaborative environment Knowledge, skills, and experience in two or more of the following is desired: - Designing, planning, and conducting in-depth user experience research - Analysis of qualitative and quantitative research findings, articulation of insights for cross-discipline use, and strategizing solutions from insights to support complex web-based applications and or suites of applications - Information architecture of applications and data-rich interfaces - Communication design, visual design, and advance typographic design solutions - 508 compliant accessible standards for front-end development and user interface design - Working collaboratively with product stakeholders, managers, and developers to meet milestones according to agile schedules while maintaining a user-centric model - Formal or informal design and/or technical leadership experience - Demonstrated HTML, CSS, and/or JavaScript knowledge

This is a full-time position, Monday through Friday.