Sep 29, 2020

Operational Computer Systems Analyst (System Administrator) - Entry to Experienced Level (Fort Meade and Texas Locations)

  • National Security Agency
  • Fort Meade, MD, USA

Job Description

The professionals at the National Security Agency (NSA) have one common goal: to protect our nation. The mission requires a strong offense and a steadfast defense. The offense collects, processes and disseminates intelligence information derived from foreign signals for intelligence and counterintelligence purposes. The defense prevents adversaries from gaining access to sensitive classified national security information.The need to maintain our core Computer Science group is vital to provide the technical capabilities necessary to successfully execute NSA's mission. The increased complexity of supporting NSA's mission requires world class researchers, programmers, and developers who operate in teams in areas such as software engineering, information technology infrastructure, high performance computing, data science, architectures, computer security, and networking in order to design and develop advanced tools, techniques, and systems. Operational Computer Systems Analyst at the NSA play a vital role in providing computer support to achieve core NSA mission objectives by actively managing the functioning enterprise computer systems. As an Operational Computer Systems Analyst at NSA, responsibilities may include: - planning and coordinating the installation, testing, operating, troubleshooting, and maintenance of hardware and software systems - monitoring and maintaining computer system or network hardware or software applications - applying and managing the software designed to update or fix problems with a computer program or its supporting data - responding to customer requests for assistance, information, products or services - resolving customer concerns, problems, and complaints

NSA is in search of Computer Science professionals to solve complex problems, test innovative approaches and research new solutions to storing, manipulating, and presenting information. We are looking for you to apply your computer science expertise to projects that seek to create new standards for the transformation of information. If you want to develop technologies and tools and be a part of cutting edge innovations; join our team of experts! Help protect national security interests as part of the world's most advanced team of computer science professionals!

Salary Range: $25,500 - $63,267 (Entry/Developmental) (Fort Meade) Salary Range: $22,820 - $56,619 (Entry/Developmental) (Texas) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED and no experience. Experience in systems administration, application administration, and/or information technology support or management is desired. Salary Range: $59,534 - $77,396 (Full Performance) (Fort Meade) Salary Range: $53,279 - $69,263 (Full Performance) (Texas) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED plus 4 years of relevant experience, or an Associate's degree plus 2 years of relevant experience. Degree must be in a Computer Science, Information Systems, Information Technology, or a related field. Technical/vocational or military training certificate in a computer-related field is an acceptable substitute for the Associate Degree. Relevant experience must be in systems administration, application administration, and/or information technology support or management. Salary Range: $72,030 - $133,465 (Senior) (Fort Meade) Salary Range: $64,462 - $119,442 (Senior) (Texas) *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED plus 6 years of relevant experience, or an Associate's degree plus 4 years of relevant experience, or a Bachelor's degree plus 2 years of relevant experience. Degree must be in a Computer Science, Information Systems, Information Technology, or a related field. Technical/vocational or military training certificate in a computer-related field is an acceptable substitute for the Associate Degree. Relevant experience must be in systems administration, application administration, and/or information technology support or management.

The ideal candidate is someone with a desire for experiential learning and strong problem-solving, analytic and interpersonal skills who is: - willing to take the initiative - innovative - able to work effectively across several different functional areas in a collaborative environment - able to communicate effectively (both orally and written) - well-organized and able to handle multiple assignments Knowledge and experience in one or more of the following is desired: - network administration - system administration - Windows, LINUX and/or UNIX - virus detection and prevention - scripting languages (e.g., Bash)

On-the job training, Internal NSA courses, and external training will be made available based on the need and experience of the selectee. Monday - Friday, with basic 8hr/day work requirements between 0600 and 1800 (flexible). Applicants should be aware that some of these jobs support 24/7 operations on 12 hour rotating shifts, based on mission requirements. Shift schedules may vary to include night shift.