Jan 19, 2021

Machine Room Coordinator - Entry to Experienced Level (Multiple Locations)

  • National Security Agency
  • Fort Meade, MD, USA

Job Description

The professionals at the National Security Agency (NSA) have one common goal: to protect our nation. The mission requires a strong offense and a steadfast defense. The offense collects, processes and disseminates intelligence information derived from foreign signals for intelligence and counterintelligence purposes. The defense prevents adversaries from gaining access to sensitive classified national security information. The increased complexity of supporting NSA's mission requires world class researchers, programmers, and system and operations developers who collaborate in teams in areas such as software engineering, information technology infrastructure, high performance computing, data science, cloud and system architectures, computer security, and networking in order to design, develop, and implement advanced tools, techniques, and systems on to NSA's infrastructure. The National Security Agency (NSA) currently has opportunities for highly motivated Machine Room Coordinators to perform full data center management and support the deployment, sustainment and decommissioning of large high performance computing systems that perform and support mission critical processing. As a Machine Room Coordinator you will be responsible for performing tasks associated with the activities (i.e., access control, space assignment, materiel/equipment handling and inventory) of computer data center locations in accordance with Agency policy and documented standards. Specific tasks include: - Conducting site surveys on existing facilities for capturing system infrastructure and associated operational characteristics - Updating access lists and rosters and control entry within the room or rooms - Maintaining total accountability of devices residing in the data center location - Conducting property scanning and inspections taking appropriate action as required for assigned data center locations - Tracking equipment installed or removed from the assigned data center location as a result of planned/scheduled work or unplanned/unscheduled (emergency) work - Inventorying and organizing materials, supplies, or equipment, using a variety of data collection methods (for example, debit tag, control number, bar code) in accordance with legal and accountability requirements - Creating and maintaining up-to-date documentation on hardware components and systems - Ensuring database/databases are kept accurate and up to date, including any activity that may have resulted as an after-hours service request, and provide relevant reports - Performing routine checks of work performed and reporting maintenance problems - Arranging for the shipment or transport of materials, property, or equipment - Delivering; coordinating the delivery of, and/or store materials, supplies, or equipment - Conducting room inspections and monitoring room cleanliness - Arranging for the disposal of excess material, equipment, and/or substances - Moving heavy objects using aids such as hand trucks, tubs, dollies, wheeled carts, or pallet jacks. - Pushing, pulling, lifting or carrying objects weighing more than 50 pounds - Standing, walking, or kneeling for long periods

NSA is in search of top-notch cyber professionals with technical expertise and driving desire at the forefront of their field. We have positions in penetration testing, defensive operations, identifying cyber threats and vulnerabilities and building defensive capabilities, designing, developing, deploying, sustaining and monitoring state-of-the-art network solutions (WAN, CAN, LAN, DCN and Satellite communications networks) that are deployed across NSA worldwide. Help protect national security interests as part of the world's most advanced team of cyber professionals!

Salary Range: $39,291 - $63,267 (Entry/Developmental) NSAW location Salary Range: $35,163 - $56,619 (Entry/Developmental) NSAT location Salary Range: $34,916 - $56,222 (Entry/Developmental) NSAG location Salary Range: $38,283 - $61,643 (Entry/Developmental) NSAC location Salary Range: $36,003 - $57,972 (Entry/Developmental) NSAH location *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED and no experience. Experience working with basic office resources (e.g., e-mail, web browsers, word processors, and presentation graphics) and/or performing specific activities in a computer or machine room (i.e., access control, space assignment, materiel/equipment handling, or inventory) is desired. Salary Range: $59,534 - $77,396 (Full Performance) NSAW location Salary Range: $53,279 - $69,263 (Full Performance) NSAT location Salary Range: $52,905 - $68.777 (Full Performance) NSAG location Salary Range: $58,006 - $75,408 (Full Performance) NSAC location Salary Range: $54,552 - $70,918 (Full Performance) NSAH location *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED plus 4 years of relevant experience, or an Associate's degree plus 2 years of relevant experience. A degree in any field is acceptable. Relevant experience must include working with basic office resources (e.g., e-mail, web browsers, word processors, and presentation graphics) and/or performing specific activities in a computer or machine room (i.e., access control, space assignment, materiel/equipment handling, or inventory). Salary Range: $72,030 - $93,638 (Experienced) NSAW location Salary Range: $64,462 - $83,799 (Experienced) NSAT location Salary Range: $64,009 - $83,210 (Experienced) NSAG location Salary Range: $70,181 - $91,234 (Experienced) NSAC location Salary Range: $66.002 - $85,801 (Experienced) NSAH location *The qualifications listed are the minimum acceptable to be considered for the position. Salary offers are based on candidates' education level and years of experience relevant to the position and also take into account information provided by the hiring manager/organization regarding the work level for the position. Entry is with a high school diploma or GED plus 6 years of relevant experience, or an Associate's degree plus 4 years of relevant experience, or a Bachelor's degree plus 2 years of relevant experience. A degree in any field is acceptable. Relevant experience must include working with basic office resources (e.g., e-mail, web browsers, word processors, and presentation graphics) and performing specific activities in a computer or machine room (i.e., access control, space assignment, materiel/equipment handling, or inventory).

The ideal candidate is someone who has IT experience or is pursuing an IT degree with excellent problem-solving, communication and interpersonal skills who is/can: - Motivated - Accountable - Adaptable - Detail-oriented - Customer service & requirements oriented - Able to work effectively (independently and/or within teams) across functional areas in a collaborative environment - Able to manage multiple tasks with competing timelines and deliverables - Proficient with Microsoft Office suite of tools (i.e., Word, Excel)

This is a full-time position. Work Schedule: Monday - Friday, with basic 8hr/day work requirements between 0600 to 1800 (flexible). On-the job training, Internal NSA courses, and external training will be made available based on the need and experience of the selectee.