Jan 20, 2021

Tracy Cheung

  • Team Member
  • Arcadia, CA, 91007, US
Part time Admin-Clerical Customer Service Education Entry Level Government

Work Experience

Team Member
Sep 2020 - Present Sharetea, Arcadia-Rosemead-Monrovia

Area cleanliness
Opening closing shift; Maintain proper customer service; Prepare
Sharetea hot or cold drinks; Cleaning duties; Operate cash register; Customer service
Process POS transactions; Inspect ingredients in storage; Answer phone;
Teamwork
Resolve guest complaints
Sorting

Hostess, Waitress
Jun 2018 - Mar 2020 International Buffet, Montebello

Opening closing shift; Maintain proper customer service; Prepare simple
hot or cold beverages; Cleaning duties; Inspect work stations; Operate LANGUAGES
cash register; Process POS transactions; Organize seatings; Inspect food
in storage; Assist both FOH and BOH; Answer phone; Resolve guest Mandarin native speaker
complaints

Secretary, TA
Jun 2016 - Aug 2017 ACI Institute

Grade and record scores; Evaluate student performances; Classroom
management; Tutor; Assist with curriculum development and test
administration; Classroom and restroom sanitation; Phone calls; copying,
faxing, filing documents

Education

Global Studies
Sep 2018 - Jun 2022 University of California
Diploma
Aug 2014 - Jun 2018 Arcadia High School